Scheduled maintenance for Sensors
THIS IS A SCHEDULED EVENT Aug 2, 02:00 - 06:00 UTCJul 24, 19:11 UTCScheduled - One of our sensors provider will be performing scheduled maintenance on August 2, 2AM Universal Time Coordinated (UTC) for...
View ArticleActions may not be accessible on the mobile app
Jul 31, 22:58 UTCResolved - This incident has been resolved.Jul 31, 06:39 UTCMonitoring - Our engineers have pushed out the fix for this issue, and we're currently monitoring the update.Kindly update...
View ArticleIncreased latency and errors across SafetyCulture platform
Aug 1, 16:14 UTCResolved - This incident has been resolved.Aug 1, 15:57 UTCMonitoring - Our Engineers have pushed out the fix for this issue, and we're currently monitoring the update.Aug 1, 15:20...
View ArticleDisconnection and low battery alert detection is disrupted for some sensors
Aug 1, 16:14 UTCResolved - This incident has been resolved.Aug 1, 15:57 UTCMonitoring - Our Engineers have pushed out the fix for this issue, and we're currently monitoring the update.Aug 1, 15:16...
View ArticleScheduled maintenance for Sensors
Aug 2, 06:00 UTCCompleted - The scheduled maintenance has been completed.Aug 2, 04:33 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 2, 04:31...
View ArticleScheduled maintenance for Sensors
Aug 2, 16:25 UTCResolved - This incident has been resolved and all sensors are now back online.Aug 2, 16:07 UTCMonitoring - Some sensors are back online, and we are currently monitoring the results.Aug...
View ArticleTemplates and Marketplace tab not available for some users
Aug 8, 04:12 UTCResolved - This incident has been resolved.Aug 8, 03:30 UTCMonitoring - A fix has been implemented and we're currently monitoring the results. Kindly relog-in to your account to have...
View ArticleUnable to start chat from Mobile app
Aug 9, 00:34 UTCResolved - This incident has been resolved.Aug 8, 20:18 UTCInvestigating - We are currently investigating an issue where users are unable to start a live chat from the mobile app.You...
View ArticleUnable to load data on Legacy Analytics
Aug 9, 02:10 UTCResolved - This incident has been resolved.Aug 9, 01:25 UTCInvestigating - We are currently aware of the issue where Legacy Analytics is not loading data. Our engineers are currently...
View ArticleSome users are unable to connect to the public API
Aug 19, 09:43 UTCResolved - This incident has been resolved.Aug 19, 09:35 UTCInvestigating - We have received reports of some users being unable to connect to the Public API. Our engineering teams are...
View ArticleSome users unable to be added to groups
Aug 21, 11:09 UTCResolved - This incident has been resolved.Aug 21, 09:43 UTCMonitoring - A fix has been implemented and we are monitoring the results.Aug 21, 03:16 UTCIdentified - Our team has...
View ArticleUnable to load data on Legacy Analytics
Sep 5, 04:37 UTCResolved - This incident has been resolved.Sep 4, 13:30 UTCInvestigating - We are aware that some users cannot load data on Legacy Analytics. Our team is still currently investigating...
View ArticleFailed to send notifications
Sep 12, 22:40 UTCResolved - This incident has been resolved.Sep 12, 22:26 UTCInvestigating - We are aware that some product notifications were not sent from the platform around 2:15 PM Universal Time...
View ArticleUnable to select attributes in New Analytics
Sep 13, 09:59 UTCResolved - The incident has been resolved.Sep 13, 09:05 UTCInvestigating - We are aware that users are unable to select attributes for dashboards in New Analytics. Our team is...
View ArticleEdApp/SC Training outage
Sep 25, 00:35 UTCResolved - This incident has been resolved.Sep 25, 00:25 UTCUpdate - The Engineering Team has identified the root cause of the issue and is working on a fix.We expect to have an update...
View ArticleScheduled maintenace for Schedules
THIS IS A SCHEDULED EVENT Sep 27, 09:00 - 11:00 UTCSep 19, 04:08 UTCScheduled - We will be performing some maintenance operations on our systems that may cause creation of schedules to be delayed. All...
View ArticleScheduled maintenance for Schedules
THIS IS A SCHEDULED EVENT Sep 28, 23:00 UTC - Sep 29, 01:00 UTCSep 19, 04:09 UTCScheduled - We will be performing some maintenance operations on our systems that may cause creation of schedules to be...
View ArticleScheduled maintenance for Schedules
THIS IS A SCHEDULED EVENT Sep 30, 00:00 - 02:00 UTCSep 19, 04:11 UTCScheduled - We will be performing some maintenance operations on our systems that may cause creation of schedules to be delayed. All...
View ArticleScheduled maintenance for Training
THIS IS A SCHEDULED EVENT Oct 12, 20:30 UTC - Oct 13, 02:30 UTCOct 3, 06:27 UTCScheduled - We’re making some technical updates that will delay the changes made to training access and...
View ArticleScheduled maintenance for Sensors
Oct 22, 02:18 UTCCompleted - The scheduled maintenance has been completed.Oct 22, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 17,...
View ArticleScheduled maintenance for Sensors
Oct 24, 12:00 UTCCompleted - The scheduled maintenance has been completed.Oct 24, 02:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 22,...
View ArticleScheduled maintenance for Sensors
THIS IS A SCHEDULED EVENT Oct 30, 00:00 - 12:00 UTCOct 17, 22:40 UTCScheduled - One of our sensor providers will be performing scheduled maintenance on Oct. 30, 2024 at 12:00 AM Universal Time...
View ArticleScheduled maintenance for Sensors
THIS IS A SCHEDULED EVENT Oct 30, 17:00 - 21:00 UTCOct 31, 02:00 UTCScheduled - One of our sensor providers will be performing scheduled maintenance on Oct 31st, 2024 at 02:00 AM Universal Time...
View ArticleTraining data feed for API is timing out
Oct 28, 01:38 UTCResolved - This incident has been resolved.Oct 28, 01:12 UTCMonitoring - A fix has been implemented we're currently monitoring the results.Oct 27, 23:13 UTCInvestigating - We are...
View ArticleSafetyCulture web app experiencing longer than usual loading times
Oct 28, 23:39 UTCResolved - This incident has been resolved.Oct 28, 23:29 UTCMonitoring - A fix has been implemented and we are monitoring the results.Oct 28, 22:43 UTCInvestigating - We're aware of an...
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